Have a question? Visit our FAQ page where you can find detailed answers to your most asked inquiries.
For all other inquiries, please reach out to us through our contact form with your name and email address, and use the drop down menu to select in-store or online in relation to your inquiry.
We thank you and will get back to you as soon as possible!
How to Donate
How to Donate
How to Donate
Each Talize location has a donation centre, where you can drop off your gently used items. For more information, please visit our donate page.
We accept clothing, toys, linens, books, housewares and shoes. For more information, please visit our donate page.
We do not accept household items (eg: TVs, furniture, computers etc.), baby items (eg: car seats, cribs, strollers etc.), safety items (eg: a helmet), health items (eg: blood pressure testing) and gardening machinery.
For more information, please visit our donate page.
In the event that we are unable to sell an item, we work with various recycling companies to ensure that wherever possible an item is reused or resold in some way. We do everything possible to keep items out of landfills.
Talize unfortunately doesn't offer home pick-ups. However, our partner company Recycling Rewards does some home pick-ups when their truck is in your area and will gladly pick up your donations.
To request a pick up from Recycling Rewards, please click here or contact 1-866-927-3873.
Yes, as a thank you for your donations, you'll receive a $5 coupon or 30% off coupon* that can be used towards your next purchase.
*Save $5 when you spend $25 or more in a single transaction OR save 30% off, no minimum purchase required.
Items purchased In-store - Items that qualify can be returned within 7 calendar days, accompanied by the original receipt. All tags must still be attached to the items being returned. Your refund will be in the form of a store credit. Click here for more details.
Bring your items to a Talize store within 7 days of purchasing, accompanied by the original sales receipt and all original tags attached to all items being returned. Our sales associates will be happy to help with all return related inquiries!
For more information, please visit our returns page.
No, without the original receipt of the items purchased, we will not be able to process a refund.
Please click here to view the balance of your gift card.
Charity partnerships have always been a part of our community focused culture, for the latest information on our charity partnerships please visit our Charity Partnerships page.
At Talize, we do our part to reduce the amount of clothing and other household items going to landfills. By encouraging people to shop thrift and extending the useful life of goods, we’ve kept millions of items out of landfills and saved tons of water, carbon and energy used to make new items. For more information on our environmental impact, please click here.
Our Daily Specials are different for each store location, sometimes even changing during the day, and are often not decided until the day of. By following us on Facebook & Instagram or signing up for promotional emails, we will be able to alert you when there is a planned promotion across all stores.
Yes, we have a Seniors Discount of 10% off all regularly priced items that can be applied at checkout. Our sales associates will be happy to assist you!
Yes, we have a Students Discount of 10% off all regularly priced items that can be applied at checkout. Our sales associates will be happy to assist you!
Due to the overwhelming demand for product in our stores, we decided to move the online product offerings into the physical stores - providing a wider selection to choose from. We know this will create an even better in-store experience! We hope to bring a more permanent online shopping experience to talize.com in the future.
Unfortunately, no online purchases can be made after the removal of the online shopping option, as all items have been removed from our online store.