Talize Inc., and Talize (collectively, the “Company”) recognize the importance of privacy and the sensitivity of personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information across our operations, including our stores, websites, and related services.

YOUR PRIVACY RIGHTS

We comply with applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). The Company is responsible for the personal information under its control and has implemented policies, practices and training to ensure compliance and accountability.

WHAT IS PERSONAL INFORMATION?

“Personal information” means any information that identifies you or could reasonably be used to identify you. This does not include basic business contact information such as your name, business address, business title, or work contact details.

WHY WE COLLECT PERSONAL INFORMATION

We collect personal information to provide products and services and to support our business operations. This includes:

– Processing transactions, donations, orders and service requests
– Managing accounts and communications
– Marketing, promotions and customer engagement
– Fraud prevention, security and public safety
– Legal and regulatory compliance

WHAT INFORMATION WE COLLECT

We may collect the following types of information:

– Information you provide directly, such as your name, contact details, payment information, survey responses or submissions
– Information about transactions, purchases, donations, or preferences
– Information from third parties, such as updated contact details or demographic data
– Automatically collected information when you interact with our websites, such as IP address, browser type, pages visited and interactions
– Information collected through cookies, analytics tools, and similar technologies
– Call recordings when you contact us by phone, where permitted by law

Where you provide personal information about another individual, you are responsible for obtaining their consent.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

– Recognize repeat visitors
– Improve website functionality and user experience
– Measure performance of content and marketing
– Support fraud detection and security

You can disable cookies through your browser settings, though some features may not function properly.

SOCIAL MEDIA AND THIRD-PARTY PLATFORMS

If you interact with us through social media or third-party platforms, we may access certain profile information (such as name, username or email) to provide services or personalise your experience. Your use of those platforms is also subject to their own privacy policies.

CONSENT

We obtain your consent to collect, use and disclose your personal information, except where permitted or required by law. Consent may be express or implied depending on the nature of the interaction. You may withdraw your consent at any time, subject to legal or contractual restrictions.

HOW WE USE YOUR INFORMATION

We use your information to:

– Provide and manage our products and services
– Process transactions and communicate with you
– Administer promotions, surveys and contests
– Improve our stores, websites and marketing
– Respond to inquiries and customer service needs
– Detect and prevent fraud or unauthorized activity
– Comply with legal obligations

We do not sell or share your personal information with third parties for their own marketing purposes.

DISCLOSURE OF PERSONAL INFORMATION

We may disclose your information:

– To service providers performing functions on our behalf (e.g., payment processing, IT services, marketing support), under strict confidentiality obligations
– To business partners when you engage with joint offerings, with notice where applicable
– To affiliated companies within our corporate group
– As required by law, court order or regulatory authority
– To protect our legal rights, property or safety, or that of others
– In connection with a merger, acquisition or business transaction

We may also share aggregated or anonymized data that cannot identify individuals.

INTEREST-BASED ADVERTISING

We may work with advertising partners who use cookies and similar tools to deliver relevant ads based on your online activity. You can manage your preferences or opt out through the Digital Advertising Alliance of Canada.

SECURITY

We take reasonable administrative, technical and physical measures to protect personal information against loss, theft, unauthorized access, use or disclosure. These include:

– Restricted access to personal data
– Secure systems and firewalls
– Encryption where appropriate
– Internal security policies and training

No system can be completely secure, but we continuously review and improve our safeguards.

RETENTION

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law.

ACCESS AND CORRECTION

You may request access to your personal information or request corrections if it is inaccurate or incomplete. In some cases, we may deny access where permitted by law, such as where it would impact the privacy of others or legal rights.

COMMUNICATIONS

Email and other electronic communications are not always secure. Please use discretion when sending personal information electronically.

UNDERAGE USERS

Our services are not directed to children under 13. If we become aware that personal information has been collected from a child without appropriate consent, we will delete it.

USER SUBMISSIONS

If you submit reviews, comments, photos or other content, you grant the Company the right to use and display that content. You remain responsible for what you submit and must ensure it does not violate any laws or rights.

THIRD-PARTY WEBSITES

Our website may contain links to other websites. We are not responsible for the privacy practices of those third parties.

UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.

CONTACT

If you have any questions or wish to access your personal information, please contact:

Privacy Officer
Talize
67 Alexdon Rd, North York, ON, M3J 2B5
Email: contact@talize.com